TERMS AND CONDITIONS

Welcome to Known Groomify Unisex Salon. By booking an appointment or using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Appointments

  • Booking: Appointments can be made via phone, email, or in person. We recommend booking in advance to secure your preferred time and service.
  • Confirmation: Once your appointment is booked, you will receive a confirmation message via email or SMS.
  • Arrival Time: Please arrive at least 10 minutes prior to your scheduled appointment time to ensure you receive the full service.
  • Late Arrivals: If you arrive late, we will do our best to accommodate you. However, your service may be shortened or rescheduled to avoid delaying other clients.

2. Cancellations and Rescheduling

  • Cancellation Policy: Cancellations must be made at least 24 hours in advance. Failure to cancel within this timeframe may result in a cancellation fee.
  • Rescheduling: If you need to reschedule your appointment, please contact us as soon as possible. We will do our best to accommodate your new preferred time.

3. Services

  • Service Guarantee: We strive to provide the highest quality services. If you are not satisfied with your service, please let us know before you leave the salon, and we will do our best to address your concerns.
  • Health Conditions: Please inform us of any medical conditions, allergies, or special needs prior to your service. This information is essential to ensure your safety and the effectiveness of our treatments.
  • Personal Belongings: We are not responsible for any lost or damaged personal belongings. Please keep your valuables with you at all times.

4. Payments

  • Pricing: Our service prices are subject to change without prior notice. Please confirm the cost of your service when booking your appointment.
  • Payment Methods: We accept cash, credit cards, and debit cards. Full payment is required at the time of service.
  • Refunds: All sales are final. Refunds will not be issued for any completed services. If you are dissatisfied, please contact us immediately, and we will work with you to resolve the issue.

5. Privacy Policy

  • Personal Information: We respect your privacy and are committed to protecting your personal information. Any personal details provided to us will be used solely for booking and service purposes.
  • Communication: By providing your contact information, you agree to receive communication from us regarding your appointments and promotions.

6. Salon Etiquette

  • Behavior: We expect all clients to behave respectfully towards our staff and other clients. Any inappropriate behavior may result in the termination of your service and future bookings.
  • Children: For their safety and the comfort of our other clients, children under the age of 12 must be supervised by an adult at all times.

7. Changes to Terms and Conditions

  • Modifications: Known Groomify Unisex Salon reserves the right to modify these terms and conditions at any time. Changes will be posted on our website and will become effective immediately.

By using our services, you agree to adhere to these terms and conditions. If you have any questions or concerns, please feel free to contact us at +91-9599027956 or knowngroomifysalon@gmail.com.

Thank you for choosing Known Groomify Unisex Salon. We look forward to providing you with exceptional service and a relaxing experience.

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